![]() In the nutshell, the PSM concluded as strong determinant to understand the job satisfaction and the public service motivation where self-sacrifice is the strongest predictor of PSM in micro level view. The study concludes that “compensation” as a part and the bits of Public Service Motivations (PSM) observed with non-determining power for job satisfaction and customer service orientation in the case of Chinese context. Buku saku diagnosis gangguan jiwa rujukan ringkas dari PPDGJ-III. The “Self-sacrifice” of PSM observed strongest determinant while defining job satisfaction, and customer service orientation. Specifically, the consumer banking sector was targeted. The study was conducted in the most of the populated region of P.R. The current study is an initiative to measure the impact of determinants of “Public Service Motivations” (PSM) and to understand its impact on employee’s job satisfaction and over the intentions of “Customer Service Orientation” among employees. Public Service Motivation, Job Satisfaction, Customer Service Orientation, Service Orientation, Customer Orientation, Self-Sacrifice, Compensation, Commitment to Public Interest, Attraction to Policy Making ![]() 2nd Edition, SAGE Publication, London.ĭeterminant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China (2016) IBM SPSS by Example: A Practical Guide to Statistical Data Analysis.
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